Privacy Policy

Last updated: May 2025  |  POS Quotes  |  www.posquotes.com.au

Your privacy is important to us. It is POS Quotes' policy to respect your privacy regarding any information we may collect from you across our website, www.posquotes.com.au, and any other sites we own and operate.

POS Quotes is committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) established under that Act. This policy explains how we collect, use, store, and disclose personal information in the course of operating our point of sale system comparison and quoting service.

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1. Information We Collect

1.1 Log Data

When you visit www.posquotes.com.au, our servers may automatically log standard data provided by your web browser. This data is generally considered non-identifying information, as it does not personally identify you on its own. It may include your device's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other technical details.

1.2 Personal Information

We may ask for personal information to help connect you with suitable POS system providers. This may include your name, email address, phone number, business name, business type, and location (state or postcode). This data is "identifying information" under the APPs, as it can personally identify you. We only request personal information that is reasonably necessary to provide our quoting and comparison service, and we only use it for that purpose or related purposes you would reasonably expect.

1.3 How We Collect Information

We collect information by fair and lawful means, with your knowledge and consent. We will always let you know why we are collecting information and how it will be used before or at the time of collection. You are free to decline to provide personal information; however, this may limit our ability to connect you with relevant POS system providers or deliver our full service.

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2. Use of Information

We may use a combination of identifying and non-identifying information to:

• Understand who our visitors are and how they use our service;
• Connect you with POS system providers relevant to your business needs;
• Improve the functionality and experience of our website;
• Communicate with you about your enquiry or quote request; and
• Comply with our legal obligations.

We do not disclose specific identifying information publicly. We may share aggregated and anonymised usage data — for example, in website trend reports — where no individual can be identified from that data.

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3. Data Storage and Security

We only retain personal information for as long as necessary to provide our service or as required by applicable Australian law. While we retain your data, we protect it within commercially reasonable means to prevent loss, theft, unauthorised access, disclosure, copying, use, or modification.

Where we engage third-party service providers who store or process data on our behalf, we take reasonable steps to ensure those providers handle personal information in a manner consistent with the APPs.

Please be aware that no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute data security; however, we will notify you of any eligible data breach in accordance with the Notifiable Data Breaches (NDB) scheme under Part IIIC of the Privacy Act 1988 (Cth), where required.

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4. Cookies

We use cookies to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your device and accesses each time you visit, so we can understand how you use our site and serve you relevant content.

If you do not wish to accept cookies from us, you can instruct your browser to refuse cookies from our website. Please note that this may limit your ability to use some features of our service. This policy covers only the use of cookies between your device and our website; it does not cover the use of cookies by any third-party services we use on our site.

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5. Disclosure to Third Parties

Our core service involves connecting you with POS system providers who are relevant to your business requirements. By submitting a quote request, you consent to us sharing your contact and business details with those providers so they can respond to your enquiry. We will only share the information necessary for that purpose.

We may also use third-party services to support our website operations and marketing activity. These providers access our data solely to perform specific tasks on our behalf and are not permitted to disclose or use your information for any other purpose.

Cross-Border Disclosure

Some of our third-party service providers may be located outside Australia. Where personal information is disclosed to an overseas recipient, we take reasonable steps — consistent with APP 8 — to ensure the recipient handles the information in a manner that is at least comparable to the APPs. By using our service, you acknowledge that your information may be stored or processed in countries outside Australia.

Government and Law Enforcement Requests

We will not comply with government or law enforcement requests for personal information unless we reasonably believe the disclosure is necessary to comply with a legal obligation, protect our rights or property, protect public safety, prevent a crime, or prevent what we reasonably believe to be illegal or unethical activity.

Third-Party Websites

This website may contain links to third-party websites. POS Quotes does not control the content, privacy practices, or policies of those sites and is not responsible for them. We encourage you to review the privacy policies of any third-party sites you visit. POS Quotes disclaims all responsibility and liability for any damages or harm resulting from your use of third-party websites.

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6. Children's Privacy

Our service is intended for business owners and decision-makers and is not directed at children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us and we will promptly remove that information from our records.

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7. Limits of Our Policy

This privacy policy covers POS Quotes' own collection and handling of personal information. While we only work with partners, affiliates, and third-party providers whose privacy practices we consider to be reasonable, we cannot accept responsibility or liability for their respective privacy policies or practices.

Links on our website to external sites not operated by us are provided for your convenience. We have no control over the content or privacy policies of those external sites.

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8. Changes to This Policy

At our discretion, we may update this policy to reflect changes in our practices, legal requirements, or applicable Australian regulations. We will take reasonable steps to notify users of material changes via www.posquotes.com.au. Your continued use of our site after any changes to this policy will be taken as your acceptance of the updated practices.

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9. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the following rights regarding your personal information:

• Access: You are entitled to request access to the personal information we hold about you.
• Correction: You are entitled to request that we correct any personal information that is inaccurate, out-of-date, incomplete, or misleading.
• Deletion: You may request that we delete your personal information where we no longer have a lawful basis for retaining it.
• Opt-out: You may opt out of receiving direct marketing communications from us at any time.

To exercise any of these rights, please contact us using the details below. We will respond to all access and correction requests within a reasonable timeframe and, in any event, within 30 days.

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10. Complaints

If you believe we have not handled your personal information in accordance with the APPs, you may lodge a complaint with us in the first instance. We will investigate all complaints promptly and respond within 30 days.

If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC):

Office of the Australian Information Commissioner
GPO Box 5218, Sydney NSW 2001
Phone: 1300 363 992
Website: www.oaic.gov.au

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Contact Us

For any questions, access requests, corrections, or complaints regarding this privacy policy or your personal information, please contact:

POS Quotes
Website: www.posquotes.com.au
Email: [email protected]

This policy is effective as of May 2025 and applies to all personal information collected by POS Quotes on or after this date.